Effective Communication
Course Options:
3 hour Awareness course
Aim of the course:
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Understand the importance of self-awareness and reflection in communication
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To explore negotiation and discussion
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To work through potential and actual problems
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To understand the Johari window theory of communication
Course overview:
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Explain what effective communication is
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Explain the Johari window and identify how the window may help with communication
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Explain how self-awareness and reflection can improve communication
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Identify factors that are important for effective team building
Who can take this course?
Any member of staff can benefit from taking this course but it is aimed at Home and Day Centre Managers
How many can attend?
A minimum of 3 participants
A maximum of 10 participants
Do I need prior knowledge?
You don't need any prior knowledge as it will all be covered in the course
Information for the Instructor
Please inform the instructor if you have an injury or are pregnant, this is for your own safety
What should I wear on the course and should I bring anything?
Dress Code: Smart Casual or Uniform
Items to bring: Pen & Paper