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Effective Communication

Course Options:

3 hour Awareness course

Aim of the course:

  • Understand the importance of self-awareness and reflection in communication

  • To explore negotiation and discussion

  • To work through potential and actual problems

  • To understand the Johari window theory of communication

Course overview:

  • Explain what effective communication is

  • Explain the Johari window and identify how the window may help with communication

  • Explain how self-awareness and reflection can improve communication

  • Identify factors that are important for effective team building

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Who can take this course?

Any member of staff can benefit from taking this course but it is aimed at Home and Day Centre Managers

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How many can attend?

A minimum of 3 participants
A maximum of 10 participants

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Do I need prior knowledge?

You don't need any prior knowledge as it will all be covered in the course

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Information for the Instructor

Please inform the instructor if you have an injury or are pregnant, this is for your own safety

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What should I wear on the course and should I bring anything?

Dress Code: Smart Casual or Uniform

Items to bring: Pen & Paper

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